Refund policy

return & exchange 
Return & Exchange Policy

We want you to be happy with what you ordered.
If it’s not quite right, here’s how we handle it.

Eligibility

Items can be returned or exchanged within 5 days of delivery.

Products must be unworn, unwashed, and in their original condition, with all tags attached.

The Process

1. Get in touch
Reach out to us via WhatsApp or Instagram to request a return or exchange.

2. We’ll take a look
Our team will review your request and get back to you within 1 business day.

3. Send it back
Once we receive and inspect the item, we’ll process your exchange or refund.

4. Refunds
Refunds are transferred electronically. Couriers do not handle cash refunds.

A Few Things to Know

Return shipping costs are the customer’s responsibility, unless the item arrived damaged or incorrect.

One more thing: our courier doesn’t allow packages to be opened upon delivery. No stress — you still have 5 days from delivery to contact us about any issue, and we’ll sort it out with you.